Has anybody else out there found out that they cannot access their social security acct. They say you have to have a cell phone and text ability. Hello. I am poor, I have just a basic cell flip phone with no texting. I sure hope they come up with an alternative method to access my acct online. Sure there must be millions of people just like me who cant' access their acct online. Anyone else have this problem?
Last night all I wanted to do was change Dad's apartment number, and couldn't do it like I did in the past. Oh well, I was too tired to jump through all the hoops so I will just let Dad's old apartment number remain as it is in the same building, and the mail is hand delivered anyway.
nytimes/2016/08/19/your-money/social-security-cellphone-text-code.html?_r=0
https://www.ssa.gov/myaccount/MoreInformationaboutMFA
And you can always call them 24/7 1-800-772-1213
Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12:00 midnight Eastern Time.
TTY (for deaf or hard of hearing) 7:00 a.m. – 7:00 p.m.:
1-800-325-0778
You can also use our automated telephone services to get recorded information and conduct some business 24 hours a day." You can find these instructions at: https://www.ssa.gov/myaccount/help/
I don't understand why you can't access your account online though. What URL (address) are you using? What error messages do you get?