Are you sure you want to exit? Your progress will be lost.
Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
✔
I acknowledge and authorize
✔
I consent to the collection of my consumer health data.*
✔
I consent to the sharing of my consumer health data with qualified home care agencies.*
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our Terms of Use. for information about our privacy practices.
Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
I know this isn't the answer to your question, but, I, at almost 70, who uses my laptop everyday for about 6 hours where I write a blog, post on social media, etc - I am unable to figure out the tv and the various remotes. Thank goodness my husband is a techie and set it up so that all I have to do is turn the tv on with the Xfinity remote, press the 'talk' button and say - 'Netflix' or 'Prime' or if regular tv, the channel. But even then, once you get to the 3rd party site, you still have to use the remote to scroll through stuff...
It really really really makes me wish for the days of the past where you had 11 channels total and one remote. Made life so much easier.
Get another TV if possible. I have the Roku and it requires two remotes. The only positive about it is that its easy to push the DVD button.
You need a technie kid to help you figure this out - although I believe this is the way the" Roku's" are made to work.
Yes, it is really STUPID to have this set up in a memory care unit but then that is the ... common sense we are often subjected to - in society in general (none). No thought whatsoever for common sense solutions / making things work.
I see this type of 'decision making' all the time in many areas of life ... I presume the set up likely has everything to do with costs and how the entire facility is set up = to save money as that is usually how decisions are made.
How about getting a computer and watching You Tube tv? I know there are other ways around the TV set. Many people watch it on their computers. Not that that would be any easier. Isn't an 'air antenna' the same as ... wireless?
I don't know what I am talking about. Hope someone else can clear this up.
What I would ask for in my mom's case is a simple 3 button remote. An on-off and up and down channel buttons. The trick would be programming it to cycle through only her favorite channels, which she could do until she found something she likes. Of course if you were selling such a device commercially, it would have to be adaptable for cable, satellite, streaming, etc which is where it would get complicated. Maybe, as suggested, we have to wait for AI to make voice controls work for dementia patients, but that will take awhile.
We old people (76) mostly hate tech. but if the youngsters have patience we can learn the basics, sometimes. If not, we have another thing to complain about, too the Reaper shows up.
I chuckled, nodded my head, and rolled my eyes at all these replies basically saying the same thing (except for the ideas of the more tech savvy.) But, jeez, it's just TV! Why do things have to be so Over-engineered these days? To me it's a misdirected use of creativity: there are more important things to solve, it seems to me. Who in assisted living needs or wants more complication to their lives? Who not in assisted living really needs more complication? Yes, it's kind of amusing at all the 'bells and whistles' a device can do, but, really, why? Are we that unable to amuse ourselves? uh-oh, rhetorical question just answered itself, lol.
I know, it seems like there should be a solution but the basic requirement for having a "simple" tv is the operator must have a reasonable memory that stays reasonable. This does not describe most residents in AL. One still has to remember to use the remote to turn the tv on, or what button to push on it. Even if it was a voice-only controlled tv, the user needs to know how to express the command so that the tv understands what it is being asked. Perfect example is when years ago I had an Alexa button in my kitchen where my Mom spent a lot of time helping me do food prep. She could never remember to first say "Alexa" and if she did, she'd ramble on so that Alexa had no idea what the actual command was. Too bad cuz it was a tool with great potential for elders like her. Maybe AI will enable it to understand more complicated speech patterns. I know I don't have to say "Hey Siri" anymore...
I live in a Senior Residence, and several people around me (both women and men) all swear that the Roku system is "easy" to use. These are not memory care residents, but seniors I would say in their 60s, although one man whom I asked about Roku did mumble something about "having to use two remotes" but didn't make it sound too difficult. I actually have no TV set up (haven't had a TV for about 10 years) but two "old" TVs that I'm "thinking" about setting up. One of them is a pretty large screen Samsung and I was going to give it away, but then I learned a thing or two from a nice Best Buy worker, who asked does it say "XYZ" on the back of the TV (can't recall what the actual letters/nos.) were. It was about a 12-year old model but it did have this "code"/letters on the back, and he said as long as it had these numbers/letters you can make it into a Smart TV without much of a problem. I'm wading into that pool hopefully soon (since "most of ROKU is free," I was told) and if I have any amazing insights I'll post again. Oh and 1 other thing: you can google articles on the differences between the Firestick and Roku.
Just saying from experience with my mother -- the remote(s) aren't the problem it's the person who's in memory care.
We have the voice remote for our Roku, and it works most of the time, but if we said, "I want to watch -- oh, um -- that PBS show with the animals -- um -- "Big and Small Critters"... it's not going to work.
Jamieh: An individual in a memory care facility cannot be expected to operate a two-remote system television. That is preposterous! Who runs this facility anyway?!
I'm sorry I can't suggest a solution. Somebody ought to design a system to make it easier for the elderly. We have antenna channels and an Amazon firestick. I suppose if mom were comfortable with Alexa, she could ask for what she wants to watch, Alexa could turn on the TV and find the proper channel, but mom can't learn new tech at her present stage and wouldn't know what to ask for. She really only watches 3 PBS channels, but I have to set them for her and switch between them to the programs she likes, I have to keep track of what's on when. She'd be lost on her own.
You could maybe, make a chart, with colors and symbols, then put a decal on the remote button. Like right down, red square on the chart, and put a red square on play.
Like everyone who’s replied. I don’t have a solution. Since it’s memory care, I suggest you edit together a dvd or video tape of old favorites, positive news stories, PBS, Hallmark, etc. to play on automatic repeat.
Lordy, would I ever be the wrong one to ask. The current smart TVs with their one or even two remotes, is enough to drive someone my age absolutely over the top. I'm 81. I finally have got good enough to be friends with the "new" TV, which likely means its about at the end of its life, given how long the disposable electronics of the current era last. The one remote does a lot of "stuff" but wow, what a learning curve. And the buttons all so close together on one little remote, that a hand recently lotioned (or, let's be honest, having eaten potato chips) will just slide off some central button onto the next, and poof.....you're in a whole other world.
I don't know how our elders operate these things, but I do know that typically, at my brother's ALF, people gave up their TVs, used the central common room TV, and it was so hard for them to operate that one that the staff would take the remote into the office, and do the TV channel changes FOR them half the time.
I sure hope you have good luck here, and post the secrets.
So on target Alva. I was given Smart TVs about a year ago. They and the done are the only "smart" things in the house because I still have the devil of a time just turning them on and trying to get to "regular" cable tv. I'm too cheap to drop cable and pick up and pay for the 20 networks that are out there like Roku and Tubi. We won't even discuss what happens when I try to turn the TVs off!
I have a couple Roku installed as a app installed on a Smart TV and several set-top Roku devices. They are intended to work interactively with the TV (most TV's) Meaning she should be able to use the Roku remote to press home (pic of house), from there press the button with a microphone and say what you want, release the button and will switch. So many variables like streaming TV versus cable/satellite TV but that's how all mine work. If the facility has a old Roku it might not have the microphone in remote, tell them to switch it out for one that does. (20 bucks online).
Can you be more explicit? What are the two remotes? One is the Roku and one is the Cable? Is there a Cable Box? Also, does the Roku Remote have voice activation? What is the TV brand and model?
I think the easiest solution, if you can eliminate the need for a non-Roku remote is to have a Roku remote with voice activation: https://www.roku.com/products/accessories/roku-voice-remote
p.s. I have a Channel Master indoor antenna attached to one of my Roku TVs. It works great. How it will work for her will depend on where she is located. https://www.channelmaster.com/collections/indoor-tv-antennas
I believe this is correct: one for the cable to turn the tv on (as I need to do). Once that goes on, I need to use the Roku remote to actually press the tv. I could also press the DVD button at that point (if I wanted to play a DVD, which is much easier to do ... than what I believe I used to have to do... use 3 remotes. What happened to the black and white tvs of the 50s? Gena
The last time I visited my mom she was watching TV. She wanted to change the channel, so I got up to grab the remote. There were 5 remotes sitting on the table. I had no idea which one to grab, so I took a best shot guess. Ended up having to ask one the attendants to change the channel for us. I was just as clueless as my mom.
When my Dad’s AL did this I literally asked them if they were insane!?!? Seniors are used to on/off and channel numbers. I think the change is all about the $$$. His MC now has Direct TV but unfortunately he’s not too interested in TV any longer. 😢
The Roku remote should turn the TV on ECT. Once you pair a remote to the Roku device when you hit the power button it should turn the TV on at the same time it turn the Roku on. You can get a Roku voice remote at Walmart for $20. Then all she has to do is hold down the speaker but say something like Roku Netflix and it will open the Netflix app. Same if she wants to watch a certain show. Say she misplaces the remote all she or anybody else has to do is say Roku find remote and the remote will start beeping so you can follow the noise. Just needa to be plugged up every now and then to charge but it last a long time on one charge.
Roku Voice Remote (Official) for Roku Players, Roku Audio, and Roku TV™ https://www.walmart.com/ip/613211282
I agree the MC has really created a stupid situation using Roku TV. Most all cable TV requires 2 remotes. The TV remote (to turn the TV on and off) and control the volume. Then the cable channels are on the other remote. Sometimes modern technology is a royal pain. Most modern cable TV setups require 2 remotes.
I have DISH TV. I use those plastic wire ties ("P" ties), to connect both remotes together (back to back) securely. Pull them tight and trim the excess plastic tips off and lightly sand the sharp corners off. Mom won't be able to take them apart without wire cutters. The new "double remote" will be big enough to handle and not easy to loose!
This wins the internet for Stupidest Practice In A Memory Care Assisted Living Facility EVER! Let's shrink their world because they're incapable of managing life and complications, yet let's give them ROKU TV requiring 2 remotes to operate!!! Sheer stupidity.
I'd be complaining to the Executive Director about this daily. It's THE most senseless thing I've ever heard! You've got poor VegasGuy going into the facilty 6-8 times a DAY to switch channels for his loved one, for crying out loud! UNACCEPTABLE.
That's strange--ours just has one. Is it because it's also using a sound bar or goes through a cable box? I'd wire it directly into the cable or set up wifi for it, and ditch anything extraneous that requires that second remote so you can use just the single 'on/off' Roku remote, or buy a very simple universal remote for seniors and set that up. (Though this inability to use the remote may just be progression of her disease.)
There is an item called a universal remote. Buy one and read all the instructions carefully. I got one for my sister, she thought it would magically work out of the box with no setup, it didn’t so she threw it away. Didn’t read the instructions. You will have to set it up for your mom when you visit. If you find tech confusing find a younger tech savvy relative to help (my joke on tech how-to is “first find a 13 year old”)
Whatever allows for a single remote and doesn't require having to search, learn or remember anything to find a channel. My MIL is in LTC with just mild dementia/memory impairment and we ask the staff to pick a specific program and get her to it. She can barely manage the on/off on the 1 remote. Before she was placed in AL she was calling us literally every other day because she'd inadvertently de-program the remote because she'd just start pushing all sorts of buttons when the first one she pressed didn't turn on the tv. I think you will spend a lot of time trying to solve the tv problem and it won't be what you hoped for. Been there, done that. Just have tempered expectations that this will be a very temporary fix.
If you had the Roku app set up on your phone, and if you could control her Roku TV from your phone, you might be able to change the channel for her that way. I don't know if this would work, but you could look into it. Lots more work for you, though.
If she were capable of controlling her Roku TV from her smartphone, that would be even better. But if she can't work the remotes, she probably isn't capable of using the smartphone for this.
I don't have a Roku so everything I write I learned on the internet :-). It is possible to use a Roku without a remote: https://www.hellotech.com/guide/for/how-to-use-roku-without-a-remote#:~:text=To%20use%20your%20Roku%20player,and%20tap%20the%20remote%20icon.
There It's also a Roku community where one can ask questions
As soon as I saw Roku I thought it would be confusing. Its confusing having cable if I want to change to an App on DHs TV. DHs TV does not have the box. We need 2 remotes then.
Memory care is "supposed" to have a lower staff to resident ratio, although I know in practice that does not necessarily mean they will do more stuff. Can you ask the ML staff to make this TV switch instead of having to go in yourself ? Also can the staff help with the 2 remote aspect?
Oh-My-Gosh, I thought I was the only one with this issue. I go in at least 6-8 a day to switch the Air tv channel back to the Roku station. She only watches 2 programs. Period. "Midnight Mysteries" on PlutoTV and then I have to switch to "Travellng Robert" on YouTube. Anyway, I am too exhausted to find an easier way, I do not think their is.
Sure there is. Get a voice Roku remote. As long as the patient is able to push the speaker button on the remote and say Roku midnight mysteries into the remote ECT it should bring the show right up. Or midnight mysteries on Pluto TV.
I followed a Reddit thread the other day on how hard it is to find a simple-to-use workable electric can opener. We're talking about "anybody" here -- not just or even primarily seniors. In fact, the thread didn't even mention Seniors. I myself had to buy three different ones recently which had to be returned (broken right after 2 or 3 uses, arrived broke, etc.) before I got one which is more-or-less serviceable. Then I saw someone on the Reddit thread who beat me on my numbers: he had to buy 4. And believe it or not I ended up going to a YouTube video on how to use your typical electric can openers. (There is no "typical" anymore -- there are a number of different types). I remember one comment for a useful YouTube video saying something like: Golly. I'm sure glad I found this video. I was so embarrassed to admit I didn't know how to use a can opener...
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
It really really really makes me wish for the days of the past where you had 11 channels total and one remote. Made life so much easier.
I have the Roku and it requires two remotes.
The only positive about it is that its easy to push the DVD button.
You need a technie kid to help you figure this out - although I believe this is the way the" Roku's" are made to work.
Yes, it is really STUPID to have this set up in a memory care unit but then that is the ... common sense we are often subjected to - in society in general (none).
No thought whatsoever for common sense solutions / making things work.
I see this type of 'decision making' all the time in many areas of life ...
I presume the set up likely has everything to do with costs and how the entire facility is set up = to save money as that is usually how decisions are made.
How about getting a computer and watching You Tube tv?
I know there are other ways around the TV set. Many people watch it on their computers. Not that that would be any easier. Isn't an 'air antenna' the same as ... wireless?
I don't know what I am talking about.
Hope someone else can clear this up.
Gena / Touch Matters
We have the voice remote for our Roku, and it works most of the time, but if we said, "I want to watch -- oh, um -- that PBS show with the animals -- um -- "Big and Small Critters"... it's not going to work.
The current smart TVs with their one or even two remotes, is enough to drive someone my age absolutely over the top. I'm 81. I finally have got good enough to be friends with the "new" TV, which likely means its about at the end of its life, given how long the disposable electronics of the current era last.
The one remote does a lot of "stuff" but wow, what a learning curve. And the buttons all so close together on one little remote, that a hand recently lotioned (or, let's be honest, having eaten potato chips) will just slide off some central button onto the next, and poof.....you're in a whole other world.
I don't know how our elders operate these things, but I do know that typically, at my brother's ALF, people gave up their TVs, used the central common room TV, and it was so hard for them to operate that one that the staff would take the remote into the office, and do the TV channel changes FOR them half the time.
I sure hope you have good luck here, and post the secrets.
So many variables like streaming TV versus cable/satellite TV but that's how all mine work. If the facility has a old Roku it might not have the microphone in remote, tell them to switch it out for one that does. (20 bucks online).
I think the easiest solution, if you can eliminate the need for a non-Roku remote is to have a Roku remote with voice activation: https://www.roku.com/products/accessories/roku-voice-remote
p.s. I have a Channel Master indoor antenna attached to one of my Roku TVs. It works great. How it will work for her will depend on where she is located. https://www.channelmaster.com/collections/indoor-tv-antennas
Roku Voice Remote (Official) for Roku Players, Roku Audio, and Roku TV™ https://www.walmart.com/ip/613211282
I have DISH TV. I use those plastic wire ties ("P" ties), to connect both remotes together (back to back) securely. Pull them tight and trim the excess plastic tips off and lightly sand the sharp corners off. Mom won't be able to take them apart without wire cutters. The new "double remote" will be big enough to handle and not easy to loose!
I'd be complaining to the Executive Director about this daily. It's THE most senseless thing I've ever heard! You've got poor VegasGuy going into the facilty 6-8 times a DAY to switch channels for his loved one, for crying out loud! UNACCEPTABLE.
If you find tech confusing find a younger tech savvy relative to help (my joke on tech how-to is “first find a 13 year old”)
If she were capable of controlling her Roku TV from her smartphone, that would be even better. But if she can't work the remotes, she probably isn't capable of using the smartphone for this.
https://www.hellotech.com/guide/for/how-to-use-roku-without-a-remote#:~:text=To%20use%20your%20Roku%20player,and%20tap%20the%20remote%20icon.
There It's also a Roku community where one can ask questions
https://community.roku.com/t5/Remotes/Can-I-pair-two-remotes-to-the-same-Streaming-Stick-I-have-an-extra-identical-one-to-use/td-p/604939
Anyway, I am too exhausted to find an easier way, I do not think their is.
Nothing is simple anymore. Older people aren’t always able to catch onto newer technology.