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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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There are Three POA’s (power of attorney) for my mother however one of them, my father has now died. We are now told we cannot access our Mothers bank account to pay for the Care Home as one of the POA’s has died. Please advise what we can do ?
Take his death certificate, POA paperwork, and both of you go to the bank together, in person, with YOUR POA paperwork, and request upon entering the bank to speak to an OFFICER.
If that person can’t help you ask them WHO CAN. In my state, there were varying degrees of cooperation among the bank officials I came in contact with, but ultimately we always achieved our goal.
Do you have her checkbooks? Just write checks to the facility. Also, access her account online. All banks today have online banking, just set up the online account if you haven't done so already. It's not hard to do.
I agree that as a temporary solution you can set up online banking for her and start auto-paying her bills. It's easy to do and you don't have to go into the bank or talk to a banker to do it. Just make sure you keep accurate track of her username and password.
If you hit a dead-end with the bank, you will need to consult with an elder law attorney. If you Mother has other investments, or needs property sold, you will meet this roadblock again, and also for her medical decisions -- if she set up 3 PoAs that need to agree for her healthcare decisions.
Three POAs is unusual. Two many cooks. Usually it POA andva secondary. Better read the POA and see how its written. Never heard if one is dead the others have no authority. Who reason for 3 POAs. As said, every Bank is different.
Were the POAs all for Dad? Because Mom should have had own. Hoefully she is still on the accts. Banks can freeze accounts when someone dies but not, I don't think, when there is another owner.
I find banks don't hire the brightest bulbs these days. (I still shudder at the teller who once told me she was amazed she got the job because "I can't count!")
Go to the branch manager with the death certificate and POA in hand. They're being ridiculous. If they say they can't help, then ask them to refer you to a district manager who will.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
If that person can’t help you ask them WHO CAN. In my state, there were varying degrees of cooperation among the bank officials I came in contact with, but ultimately we always achieved our goal.
If you hit a dead-end with the bank, you will need to consult with an elder law attorney. If you Mother has other investments, or needs property sold, you will meet this roadblock again, and also for her medical decisions -- if she set up 3 PoAs that need to agree for her healthcare decisions.
Were the POAs all for Dad? Because Mom should have had own. Hoefully she is still on the accts. Banks can freeze accounts when someone dies but not, I don't think, when there is another owner.
Go to the branch manager with the death certificate and POA in hand. They're being ridiculous. If they say they can't help, then ask them to refer you to a district manager who will.