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My dad is 92 and lives with my mom at an independent senior facility. My sister and I are very involved to allow them to have their apartment they enjoy there. My dad has always been very active always working a couple of jobs and his own businesses. When the newsletter came out and said they were looking for volunteers to run the very small store in the building he jumped at the opportunity. For a week he made trips to the front desk looking for Stella to sign up when he finally found her she told him she did not need any help. Unknown to him I called the director and asked why they ask for volunteers and then turn them down. The store is an activity to let residents ..”have a job”. Never got a call back but left my message and the next day he got a call that they could use his help after all.
Dad wears hearing aids, has very limited vision, needs a walker for mobility. And does a lot of cat napping. The store is actually a very small room with a few things like toothpaste, etc . There are only a couple of volunteers so if no one is in there the door stays open and the woman next door to it leaves her door open to keep an eye on it if anyone should come up. Yesterday Stella came to him and said we really need to watch out for shoplifters and I think sometimes you fall asleep so I don’t think I need your help.
Am I too oversensitive? I watch him lay out his clothes one day a week for his “ job day “ (1 hour) brought home their price list so he could enlarge it so he could see it . Now at 92 he has been “fired” for the first time in his life after working since he was 12 yo. at a volunteer position. He said don’t worry about it but I am so angry! I did not expect this at a facility that he pays to live that is supposed to be about providing the seniors with experiences and opportunities to keep them active.
should I say something or am I being too sensitive?

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It's not the "store" that made your dad happy but rather the opportunity to be useful. The "store" sounds boring - I wouldn't want to sell toothpaste! Your dad's professional attitude toward it was heartwarming. It's also not really an "activity" as it's unstructured. Waiting around for a mad rush to buy toothpaste isn't an activity I would want for my dad.

At my father-in-law's indy living building, there are loads of committees e.g. food committee that surveys residents about whether or not they like the menu, and many clubs e.g. current events club, movie club, etc. One woman is a painter and she started teaching a painting class and they have an exhibit at the end of the course.

Forget Stella and her BS store. It sounds like your dad is still sharp. Help your dad find something else to do or help him start something of his own. More and more newspapers and books are available in large print on e-readers. Make sure his hearing aids are working and batteries are fresh.

Good for your dad for being interested in living!
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Abell01 Jul 2021
Thank you I think you are right I need to forget about it and figure out something else that would have more social interaction involved with it anyway. It’s just so sad to see how hard not just him but all elderly work to stay involved and feel independent and so many people look past them without any regard to the person still inside the body that has gotten old.
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Right.

This 'ere "store" is not a store, it is an enrichment activity that also stocks toothpaste. Forget workers' comp, shoplifting, or key performance indicators on customer service. The idea is to combine having a few essentials available for residents and visitors to buy, with an opportunity for resident volunteers to socialise and enjoy a sense of purpose for a few hours a week.

I used to - still do, in theory, though Covid's been a problem - volunteer at the refreshment bay in our local hospital's cancer unit, which in normal times provides hot drinks and snacks for outpatients and their friends-and-families as well as light lunches for patients in the chemo suite. I did my regular few hours there on my own but many of the volunteers were much older and less physically able, and they generally worked in pairs. I can't vouch for their coffee - I know mine was terrible because one man told me so, in a philosophical tone of voice, as he folded a £10 note and pushed it into our donations piggy bank - but I am certain that they were landmarks for visitors and the unit was incredibly important to them.

Where there's a will there's a way, and for an Activities Co-Ordinator to be "firing" a volunteer on the grounds that he hasn't been catching enough criminals, or even that he nodded off in an empty room with no customers (if he did), shows a marked lack of interest in engaging with this gentleman and supporting his potential to contribute. Stella is rubbish at her job. I'm glad she's leaving.
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Abell01 Jul 2021
Thank you. You explained this better than I did the way I wanted to. Yes it’s not really a job it is an enrichment program. You are always so helpful with your replies to everyone and have a very kind way in your replies. Thank you.
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So, what, Stella is another resident who "leads" the team of retail volunteers?

I think your father is well out of this so-called job, because I suspect what he's accidentally stepped in is a mess of a clique - Stella and her little friends who have their little shop. If the door is left open with nobody there at all, just Stella keeping an eye from her own apartment, then it's plain ridiculous to blame the shoplifting on your father's occasional forty winks - if indeed he's even taken them when he's on duty.

Get in touch with the facility and see what other volunteer activities they might like to consider, only ideally with better supervision. Book stall? Plant sales? There are endless possibilities.
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Abell01 Jul 2021
Thanks for the advice. Stella is a paid staff person who is leaving in two weeks to “retire”. I would like to find him something else but now I am concerned with how they actually run these programs
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STOP! The first time Stella told him 'no' was probably because your dad is hard of hearing and sight and sleeps on the job. Any store (large or small) needs the right employee/volunteer )It was a kind way of telling him he was not up to snuff.
BUT, you and your sister intervened and Stella was probably told to 'hire him.'
Your father was happy but still unable to perform the necessary tasks.... and was fired.
DONT get all teary because this is the first time he's been fired. Laugh about it--Wow Dad, can you believe you got your first pink slip at 92?!!!!! LOL with him.
BUT, ask Stella or the Administrator if there is a Job/task that he would be capable of doing. Delivering packages, counting supplies, they can find an official job for him.
DO be so grateful that your dad is still active. Besides, don't we all get to the stage where we either want or actually take catnaps?
IT's not about you, hon.
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Sarah3 Jul 2021
Uh,..... no.
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Could everybody please not assume that Dad did in fact nod off? - I'd like to see the evidence! I should think it's this accusation, when he was taking such a professional attitude towards the shop, that is more wounding for him than anything else.

I think Stella didn't want him there in the first place and is making her prejudices the reason for getting rid of him. He's well out of it.
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Abell01 Jul 2021
Yes I do not want him to go back. I think they need to re-evaluate their program and possibly Stella? Is that too much to ask?
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I have a hard time believing they have a serious shoplifting issue. Nonetheless, Dad needs to take his responsibilities seriously and stay awake, so maybe that's not a good job for him.

If Dad says let it go, let it go. Don't be a helicopter daughter. I think Stella's a problem, so perhaps you could talk to someone other than her about volunteer opportunities that might be a better fit for Dad.
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Abell01 Jul 2021
Yes I’m trying to stand back and look at this without so much emotion but I could understand any of this if this were a place he was volunteering at anywhere else but at the facility he pays to live that offers this as an enrichment program. I am just so disappointed because I thought where else can he find enrichment if not there where he is actually paying for it
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Awkwardly, badly, unkindly handled.

It is SO OFTEN “NOT the WORDS you’ve said, BUT HOW YOU SAID THEM”.

Your Dad’s problem is going to solve itself in two weeks because the “high powered executive store manager” will be gone anyway.

In your situation I’d contact the person who oversees the whole operation (the director?) and very neutrally ask if it would be possible for the NEXT store manager (was she supposed to be an activities coordinator???) to design some activities that were not QUITE so surveillance intensive and time sensitive so that your father “who is SO HAPPY and CONTENTED HERE in this BEAUTIFUL FACILITY” could be included in some useful way.

You might also casually mention that you’d enjoy offering your support so that something could be found that he could accomplish more confidently.

Using the right language can make or break a situation. In this case the “expert” blew it. A carefully phrased expression of interest may help your dad and OTHERS who’d like to become part of activities as well.

HOPE this helps!
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Abell01 Jul 2021
Thank you good point. And yes Stella was an activity director/coordinator. He m glad I waited before speaking . I know this is a very emotional spot for me but I don’t want to step on any feet where he is living and make any problems. The only problem has been Stella and she is leaving so there will be an opportunity to start fresh. So helpful to have others ideas to talk through. Thank you.
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At 66, I moved into an INDEPENDENT 62+ apartment complex. My family lived overseas, I thought I would be around other active, vibrant seniors participating in activities. Wow, I was so wrong. Episodes of senior bullying is statistically worse than high school bullying. The complex rented to folks who clearly needed assisted living situations and some were nursing home level. Those of us who drove were constantly being asked to transport our neighbors to doctor's, stores or elsewhere. I would not accept that liability, especially since the county had THREE organizations for free rides for seniors.
One woman thought she ran the building by being in charge of virtually all of the programs. When I spoke up to take on one, I was left a threatening note.
Like your father's facility, the staff all spoke to us as though we were all demented. We were talked down to, patronized and blown off. One woman stalked me to the point of my calling the police and they told her to desist or they had told me to file an order of protection against her!
The only sanity I found was one fantastic woman and my volunteering with the local hospice. I lasted 18 months and feel blessed that I was mentally, physically and financially able to move out of there. My buddy there called the other day to say she misses me. It's actually worse now!

All that said, is there a senior center nearby that you could arrange your dad to get to? They are much better at dealing with seniors, and engaging activities. He might find some men to chat with as well. Men NEVER want to do this but I always suggested that they go for a few times a week for one month. Nearly all discovered that they actually like it. Women generally have made social connections in the past, where men had work and their wives, so this is a big step. Many senior centers plan day trips and are used to folks using adaptive equipment so that should not prohibit his participation.

Sadly, independent living complexes are just apartment buildings which happen to have seniors living in them. The staff rarely are trained in senior issues. Good for you for advocating. Just be cautious it doesn't blow back on your dad.

Good luck
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Stella sounds like an a—, even if she were so concerned about shoplifting etc… 🙄 oh brother, she could have said,”on second thought, you are much more needed at another job” & would have either made another one or switched him to another one,
if Stella decides who goes where, maybe have some class & compassion, maybe she s the one who needs to be fired …
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I'm with you.! It sounds as if Stella is pretty clueless about communication, especially with people with dementia. The facility had the right idea when they established "the shop" but fell short when they put Stella in charge. If she's doing this to your dad, she's doing it to others as well. I suggest a chat with management.
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Debstarr53 Jul 2021
Her post did not say he has dementia. Even though it was not clearly stated, it appears like Stella works for the facility. They have the right to choose a person capable of handling the job. Yes, it's hard when an elderly person can no longer function the way they used to, but this is not Stella's fault.
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