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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I know talk to text info is out there but mom has no idea how to use a smart phone. All she wants to do is make and receive calls. I think if she can get a voice activated phone she could do much more.
Just get her a landline with a phone for the hard of hearing. She picks up when it rings, she puts down when the call is over. You can set it up for her favorite #s like #1 is you #2 a friend. Not sure how Alexa would works. Can she say "Alexa call Joan"? But then its the hearing thing. Can Alexa be bluetoothed to a hearing aide. My husband can have this option with his newest aide. My BIL has a bluetooth hearing aide.
I agree with JoAnn29, have the person keep using the landline. The landline telephones are ingrained in their minds for over a half a century. They know to use them even when blind. Get a telephone that is set for the hard of hearing. Should be easy to find on the Internet, and get one for each room in the house.
We still use our landlines, won't give them up. I recently got a Jitterbug Smart Phone for texting but am perplexed on how to use most of the features. The KISS concept was not used. Daily I accidently hit the Alert button many times and have to scramble to cancel the call. It's due to a poor location on the face of the phone, as every time I pick up the phone, my palm lands on the Alert button :P
FF, touch and hold that alert icon, drag to another not so easily touched area on the screen. I have a new phone that I keep touching the "listen to me", speech recognition button. I had to go to the verizon store for something else and asked for help. That worked on my phone.
https://m.youtube.com/watch?v=ypHDbBArAaQ
To disable the "CALL 5*" button you need to disable the "Lively" app on your device. Follow these steps from your home screen: Select "Options" > "View Phone Settings" > "Android Settings" > "Apps" > scroll down and select "Lively" > Select "Force Stop" and then "Disable".
Contact her local phone company (landline). They'll provide a special phone with gigantic buttons and volume and tone controls free of charge through the ADA.
The only drawback to those phones is that while they're push button, they work like an old dial phone (push the 2 and you'll hear "tick-tick," push 3 -- "tick-tick-tick"). You can't use it for any automated "press 1 for English" - type calls unless they've somehow updated them since we got one for my mother.
If you can set it up for her and her memory is good enough for her to speak instructions aloud, then yes - it would be possible for her to make calls using any of the Siri or Google or Alexa enabled cellphones/systems. But she'd need support with it, and quite a lot of support until she's got the hang of it: are your tech skills up to the challenge?
Just went through this. My mother's flip phone was not staying charge and she was having difficulty seeing the small screen. She would only use it for emergencies. I programmed an icon on the front screen with my number and there was also an icon for 911. But she often fat fingers my icon when she is plugging in the phone so I get lots of "air" calls.
Mother fell in the kitchen three weeks ago and broke her hip. She was not wearing her medical alert, could not get up, and could not reach any of the regular phones. She slid herself on her back to her sitting room and was able to snag her cell phone.
She called me and hung up three times. I called her regular phone twice and she did not answer. (I put on my shoes and grabbed my keys at this point) She called again and finally said something into the cell phone.
We've gone over the use of this phone many times in the last two years....and it just didn't stick. ( and apparently neither did the importance of the emergency medical alert device)
It does take patience, I agree, but training your gadget dragon can be fun too. I think the key points are:
don't rush it don't have unreasonable expectations make sure your step by step instructions really are step by step and don't leave out anything crucial just because it's obvious plan plenty of practice sessions make the machine do something the person actually wants to do, so that she's pleased when it happens.
I myself, being of a certain age, have a chequered history with Siri; but one or both of us have learned a lot since the early days of frustration and violence against poor defenceless hardware. I have been forced by work into a relationship with Google; and I have to admit from a straw poll among family and clients that Alexa seems the best listener (but also the most sinister, being eerily quick to pick up on unintended commands and butt into the conversation). But now that I have given my iPhone a female Australian accent instead of that unctuous male radio host one it came with I get apoplectic with rage far less often - I suppose I don't expect an Australian lady to know that it's incredibly unlikely I'll want to drive to Belgium so it doesn't annoy me when she suggests it as an option.
As long as a person can speak out loud: 1. "Alexa, what time is it?" before 2. "Alexa, call Karen" (and can hear the answers, of course) there's no reason why this shouldn't work.
We got my mom a flip phone (Lively) and thought she would never be able to use it but she can dial the numbers and make calls. All she had to do is open the phone and dial and push OK....pretty easy, But now we are required to dial area codes for all calls so that has been a learning curve for her. she sometimes forgets and sometimes her fingers will hit two numbers at the same time so the call won't work. She doesn't realize what's she's doing and when the phone call won't go through she says something is wrong with the phone. :)
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Just get her a landline with a phone for the hard of hearing. She picks up when it rings, she puts down when the call is over. You can set it up for her favorite #s like #1 is you #2 a friend. Not sure how Alexa would works. Can she say "Alexa call Joan"? But then its the hearing thing. Can Alexa be bluetoothed to a hearing aide. My husband can have this option with his newest aide. My BIL has a bluetooth hearing aide.
We still use our landlines, won't give them up. I recently got a Jitterbug Smart Phone for texting but am perplexed on how to use most of the features. The KISS concept was not used. Daily I accidently hit the Alert button many times and have to scramble to cancel the call. It's due to a poor location on the face of the phone, as every time I pick up the phone, my palm lands on the Alert button :P
https://m.youtube.com/watch?v=ypHDbBArAaQ
To disable the "CALL 5*" button you need to disable the "Lively" app on your device. Follow these steps from your home screen: Select "Options" > "View Phone Settings" > "Android Settings" > "Apps" > scroll down and select "Lively" > Select "Force Stop" and then "Disable".
https://www.amazon.com/ask/questions/TxRKHQPM3YSVQI
Contact her local phone company (landline). They'll provide a special phone with gigantic buttons and volume and tone controls free of charge through the ADA.
The only drawback to those phones is that while they're push button, they work like an old dial phone (push the 2 and you'll hear "tick-tick," push 3 -- "tick-tick-tick"). You can't use it for any automated "press 1 for English" - type calls unless they've somehow updated them since we got one for my mother.
Is that the underlying problem? Needing more social contact, activity & connection than she currently has?
Mother fell in the kitchen three weeks ago and broke her hip. She was not wearing her medical alert, could not get up, and could not reach any of the regular phones. She slid herself on her back to her sitting room and was able to snag her cell phone.
She called me and hung up three times. I called her regular phone twice and she did not answer. (I put on my shoes and grabbed my keys at this point) She called again and finally said something into the cell phone.
We've gone over the use of this phone many times in the last two years....and it just didn't stick. ( and apparently neither did the importance of the emergency medical alert device)
don't rush it
don't have unreasonable expectations
make sure your step by step instructions really are step by step and don't leave out anything crucial just because it's obvious
plan plenty of practice sessions
make the machine do something the person actually wants to do, so that she's pleased when it happens.
I myself, being of a certain age, have a chequered history with Siri; but one or both of us have learned a lot since the early days of frustration and violence against poor defenceless hardware. I have been forced by work into a relationship with Google; and I have to admit from a straw poll among family and clients that Alexa seems the best listener (but also the most sinister, being eerily quick to pick up on unintended commands and butt into the conversation). But now that I have given my iPhone a female Australian accent instead of that unctuous male radio host one it came with I get apoplectic with rage far less often - I suppose I don't expect an Australian lady to know that it's incredibly unlikely I'll want to drive to Belgium so it doesn't annoy me when she suggests it as an option.
As long as a person can speak out loud:
1. "Alexa, what time is it?" before
2. "Alexa, call Karen"
(and can hear the answers, of course)
there's no reason why this shouldn't work.
"violence against poor defenceless"?! You crack me up!