Many things are opening back up in the midst of COVID 19. However, the new normal (at least for right now) includes not having "unnecessary" people in the same location at the same time due to the highly contagious nature of the virus. For example, I know two cases personally where a minor was put in the dentist chair and parent was advised to wait in the car. I just feel like the minor's responsible party needs to be there - not around the corner in a large public parking lot. What if there was a medical emergency or some other problem? Likewise with our elders - many of whom cannot advocate for themselves during an appointment and may not accurately remember or relay what was discussed. Has anyone run into this yet where they were not allowed to be present for elder's appointment to provide history, answer doctor's questions, and ensure that correct follow up takes place? Virtual appointments could help here, but not everything can be done from a distance.
I attended a doctor's appointment with my grandson and his mother last month and will attend again this month. I provide respite care for my grandson and give the Mum a ride to appointments. We were not asked to wear masks, but the doctor did, we were asked to sanitize our hands.
My Dad was taken to the hospital 2x by ambulance in April, my brother attended with him each time. I am not sure if he rode in the ambulance or drove in his car. Once was due to a fall, the second a possible TIA.
Someone mentioned kids and the dentist. My kids are all adults, but after age 5 I would have been comfortable leaving them with the dentist. But, we have a fantastic dentist and my children loved to go see him from an early age. I often would run other errands while they were being seen.
OR
was it via a detailed advance check-in on line?
For me, for both my MD and lab visit, there was “e-Pre” an on-line questionnaire, emailed to me abt 4 days in advance. My chart showed an “e-pre” on the top page.
if this is what’s happening pretty much all over, if you haven’t moved digital, you kinda really need to now.
I’ve had 2 medical appointments: MD (internal medicine) with office in a multi 7 story physicians office type building and a lab blood draw in a lab unit in a 3 story building both adjacent to speciality hospital. All 3 are interconnected via 3rd level enclosed walkways as well as outside entries. Huge parking garage and 2 surface lots plus meter parking,
I'm in New Orleans and these were in past 2.5 weeks.
Ahead of both, I got a text to confirm appointment and a separate text with a link as to the new policy for who is allowed in. Both needed to be acknowledged to get scheduling ticket. I did get a snail mail on MD appointment with a sentence to check their website for new entry policy as well.
Basically entry policy is only the person with appointment is allowed in unless they are not at all ambulatory. All usual entrances - including flyover door ones to come in from parking garage- were closed except for 1 centralized entry at ground floor of doctors offices building. This is the one that was the old concierge / drop off entrance, so you could have a driver pull up and drop you off. My hubs dropped me off and waited in a free parking lot for me. You waited 6’ apart to get to the 1st checkpoint inside the building. I was solo; ahead of me was a lady maybe 70’s getting chemo who was pretty frail but moving; behind me was 80’s elder in wheelchair with granddaughter. All of us got dropped off from a car with its own family member driver. Chemo lady & me came in wearing masks and blue gloves. There was security and 2 masked & gloved probably CNAs who helped the grannie get into another wheelchair, check in her wheelchair & explain situation to her and granddaughter (more below). For chemo lady & me, we both showed our drivers license at a table staffed with 2 RNs, quick match up for our respective appointments. RN took temps and we got a sticker with time and temp reading. Sticker was one of those sm round neon ones placed on my L shoulder. Mine was green so I was temp ok. Hers was orange, she was at 100 & I knew this because she mentioned it aloud. After this we each went to podium with another staffer & security guard and each of us got a rectangular sticker with our foto taken and where our apt was. Placed on R side, Chemo lady got a aide (Gowned, mask, gloved) to walk with her over to chemo unit. I walked over to elevators, but was a staffer there who hit all buttons and asked me if I knew where offices were, Which I did, plus I’m a pretty definite personality so I don’t usually get challenged on stuff, so I got in elevator by myself and off to lab, office thru 2 buildings solo. For lab, like 5 intake staffers, so no waiting to check in. Maybe 10 chairs in waiting room where before maybe 40. Everybody solo too. Was a very pregnant mom who got a temp check while I was waiting my blood draw. There’s temperature police with handhelds & stickers Roaming hallways, all very perfunctory. They know your name as your wearing your ID sticker. Waiting maybe 5 min to get blood work done. So 10 min to get stuff done. To exit, I got checked in at elevators to go down and again, staff hit buttons. Was notated when I exited outside too. Maybe 45 min to get in & out.
Pretty much same for MD visit. Waiting room 20-25% & everyone solo
Grannie was not allowed to use her wheelchair & granddaughter not allowed to accompany her. Lots of caterwauling from them on this and on putting on masks, gloves as I entered the elevators. The wheelchair had stuff on it, big tote bag & granddaughter had filled backpack. Nothing was getting in; no excuses was the vibe. There is security too so it was gonna be enforced if gran was going to her appointment. I assume she did as requested.
Only duo’s I saw were a parent with a teen. (We have a Children's Hospital). Really call ahead of time to see exactly what’s what for the new normal for your area. & travel light.
Any copayments are electronic or billed, and there is no paperwork, just electronic consent. You need to wear a mask into the building but then the staff will give you one of their masks before you go into the office.
Also, you have to wait in your car until the clinician is ready for you, then they send you a text to head on into the building.
I had 2 drs appts that were done via SKYPE and one was just using My Chart. I had to miss one chemo follow up as I would have to be in the hospital for 5 hrs. I do have one on June 11th and it's looking like I will have to go unaccompanied. But, that could change.
People aren't meant to go forever with no other human contact and certainly not without medical attention. The depression and anxiety I am seeing among my friends is staggering. We are actually having a couple of friends over today to visit. We will maintain 6' distance, but we're not wearing masks in the house.
I am so excited to see somebody besides my DH I am just gleeful!
There were no other patients.
Nor were we allowed to sit in the waiting area.Luckily I was able to get a wheelchair for my dad.
I filled out all neccessary paperwork as I wasn't given the option in advance, but my dad had to sign even though I have POA.
Although at first I was allowed to go with my dad to his procedure. I was soon asked to wait either outside the office or in the car
When the procedure was done I was called to come back inside ,but when I went in my dad was waiting outside the office in the vestibule with staff.
I forgot to mention I received a text confirming the appointment asking a few Covid19 questions regarding my dad and to respond to the text once we'd arrive.
We were then instructed to wait in the car until a text was sent stating to come in
This is the Covid19 edition of doctors appointments and I assume something similar will occur for sometime
Your mother is so lucky to have you.
God bless you both.
My minor son had to see a doctor last week. My husband was allowed to stay with him the entire time. He just had to wear a mask.
If you want the doctor to get certain info about her condition, sign her up on the doctor office online portal. Most places have them. It provides private messaging directly to the doctor. You can request refills, make appointments, etc. I have found it very helpful for my parents.
Before appointment:have detailed information ready for dr. Daily log of symptoms or changes,concerns,suggestions on further tests with ?,printed downloads from really good medical/research sites such as Gerontology,Neurology,epidemiology,etc. You should be researching relevant medical conditions on biorxiv or one of the academic journal websites-tons of them!
Bring a recorder if dr. Will allow-s/he will have to witness your parents acceptance of this. Have dr. Write copious notes-should be printed by printer in this day and age. Follow up on phone with further questions. Good luck
A "minor" in a dental chair..is the minor 6 or 16?
Lab work done on a 2 month old or a 17 year old?
A school exam for a first grader or a senior?
You can request to stay in the waiting room and that request should be approved. If you are wearing a mask and keep away from other people.
There is no way I would have left my Husband in a doctors office he would have had no concept as to what was going on, if a question were asked he would not have been able to respond and if by some miracle he did I would not have trusted the validity of the response.
Doctors offices must realize this and make exceptions for the "vulnerable" population, those that can not make decisions or comprehend questions or instructions.